COVID-19 Service Update: 27/03/2020

March 27 2020 0Comment

COVID-19 Service Update: 27/03/2020

In response to the current COVID-19 situation in the UK, we would like to reassure our staff and clients that we are following the guidelines issued by HM Government, Public Health England and the National Health Service.

We understand that it is critical that key assets are still kept operating. That is why we will continue to support our clients through this period of uncertainty by continuing to deliver our full portfolio of reliability services.

The safety and well-being of our staff and clients is our top priority, and we have put measures in place to minimise any health risk and to maintain a safe and efficient working environment.

  • Head office – operating with minimum staff to facilitate basic operations, maintaining social distancing protocols.
  • Oil laboratory – fully operational and continuing to process samples as normal. We have increased precautionary measures in accordance with Government guidance.
  • Engineering services – our engineers will continue to visit customer sites to collect data, but to minimise time spent on site the analysis will be performed remotely.
  • Sales staff – working remotely and contactable by email or phone. Our sales team won’t be conducting site visits until further notice, but they have access to video conferencing facilities for clients wanting to maintain project proposal discussions.

In addition, we will continue to support existing and potential customers with new service requests. To discuss how we can support your business during this difficult time, email us at

We are monitoring this developing situation closely and will share any further service updates via our website and social media channels.

Stay safe.

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